Managed IT Services
Kortech becomes your fully-staffed IT team: monitoring, supporting, securing, and maintaining everything you run, servers, network, endpoints, and cloud, 24/7, under one accountable point of contact.
What it is
Most businesses don't need another tool. They need someone to own the outcome: keep systems up, fix problems fast, stay ahead of security, and make sure nothing falls through the cracks. That's managed services.
Cloud Solutions and your on-site gear are what you have. Managed Services is the team that keeps all of it running, proactively, around the clock, for a flat monthly fee with no surprise bills.
What's included
Servers, network, endpoints, and cloud, proactively monitored, maintained, secured, and supported.
Around-the-clock monitoring of your systems so problems are caught and resolved, often before you notice.
Fast, friendly support by phone, email, or remote session whenever your team hits a snag.
Operating systems and software kept current and secure with managed, tested updates.
Managed antivirus and endpoint detection & response across every workstation, laptop, and server.
Monitoring and management of your firewalls, switches, and Wi-Fi to keep traffic fast and secure.
Proactive care of your on-prem and cloud servers, performance, health, and uptime.
We watch your backups daily and test restores so they actually work when you need them.
We deal with your ISP, software, and hardware vendors so you don't have to chase support tickets.
Technology planning, budgeting, and reporting to align IT with where your business is headed.
Proactive by design
The old "break-fix" model only makes money when something breaks, so problems pile up until they become outages. Managed services flips that: we're paid to keep things running, so we're motivated to prevent issues, not bill for them.
One accountable team
Your cloud platforms, your servers, your network, your cameras and cabling, your endpoints, managed services ties it all together under one team so there's never finger-pointing about whose problem it is. It's all ours.
We install your low-voltage infrastructure and deploy your cloud solutions, then managed services keeps all of it monitored, patched, and supported around the clock.
Build my IT planHow we work
We document your environment, deploy our tools, and establish a baseline.
24/7 monitoring and alerting goes live across your systems and network.
Patching, security, backups, and support keep everything healthy day to day.
Regular reviews and vCIO guidance keep your technology aligned with your goals.
Offload your IT
Get a free IT assessment. We'll review your environment and show you exactly what a managed plan would cover and cost.