Help Desk & User Support
Help with device issues, access problems, and everyday software questions through one support team.
Managed Solutions
Your IT and Cloud. One Team.
Everyday support, secure cloud services, and a plan for recovery. Kortech brings your devices, networks, Microsoft 365, and cloud infrastructure together under one accountable team.
✓ Proactive monitoring✓ Microsoft 365 & Azure✓ Backup & recovery
Managed SolutionsYour people & systemsConnected through one team
Kortech Managed SolutionsCoordinate, monitor, and support
IT SupportPeople, devices & networks
Cloud ServicesMicrosoft 365 & Azure
Backup & RecoveryProtect data & plan restores
Managed Solutions Platforms
Microsoft 365
Azure
One Connected Plan
Less to Coordinate. More Support Behind You.
Your team should not have to decide whether a problem belongs to the cloud provider, the network vendor, or IT support. We help manage the technology you use every day and coordinate the work needed to keep it running. Your agreement defines the systems covered, support hours, response targets, and project work.
IT Support & Operations
Keep Your Team Working
Practical support for your people and proactive care for the systems behind them.
Monitoring & Maintenance
Around-the-clock monitoring, alert review, and planned maintenance for covered systems.
Devices & Endpoint Security
Manage workstations, laptops, software updates, and endpoint protection throughout their lifecycle.
Servers & Networks
Monitor and maintain servers, firewalls, switches, and wireless networks across your locations.
Vendor Coordination
Coordinate troubleshooting with internet, software, and hardware providers so issues keep moving.
IT Planning & Budgeting
Review your environment, prioritize improvements, and plan upgrades around business needs.
Cloud Services
The Tools Your Team Uses, Managed Together
From a new cloud deployment to the environment you already have, we help with setup, migration, security, and ongoing administration.
Microsoft 365
Manage email, Teams, SharePoint, OneDrive, and licensing to support collaboration across your business.
Azure & Cloud Infrastructure
Plan and manage cloud servers, virtual desktops, and hosted workloads around performance and cost requirements.
Identity & Access
Configure multi-factor authentication, access policies, and account onboarding and offboarding.
Email & Web Protection
Manage filtering and protection tools that help reduce phishing, malicious links, and unwanted content.
Cloud Migration
Plan mailbox, file, and application moves with checks, a cutover schedule, and support for your users.
Licensing & Cost Reviews
Review subscriptions and resource usage to identify unnecessary spend and changing requirements.
Backup & Recovery
Plan for the Day Something Goes Wrong
Backups need monitoring, restore checks, and a recovery plan that reflects what your business can afford to lose or be without.
Backup Coverage
Plan backups for critical servers, files, and Microsoft 365 data based on your retention needs.
Recovery Validation
Monitor backup jobs and test restores on an agreed schedule to check that protected data can be recovered.
Business Continuity
Document recovery priorities, offsite copies, responsibilities, and recovery targets for key systems.
Built Around Your Business
The Right Level of Support
We start with the technology you have and the help your team needs. Your plan can combine daily IT support, cloud administration, and backup services, with scope and pricing agreed before work begins.
Already Have an IT Team?
Our Co-Managed IT service adds specialist support and extra capacity alongside your internal team.
Explore Co-Managed IT →Getting Started
From Assessment to Ongoing Support
1
Assess
Review your systems, cloud services, pain points, and priorities.
2
Agree on a Plan
Define coverage, support expectations, priorities, and costs.
3
Onboard
Document the environment, configure management tools, and coordinate any migration work.
4
Support & Improve
Handle daily operations and review changes as your business grows.
Let’s Simplify Your IT
One Conversation About Your Whole Environment.
Tell us about your support needs, cloud services, and recovery concerns. We will help you identify the next practical step.
Schedule a Free Assessment →